Associate Support
Property management is a specialty. Obviously, we are committed to the concept of specialization. So, why wouldn't we apply that same philosophy to office tasks? We believe that specialists produce higher quality work and are able to accomplish more in a given time. There are many facets to this business and we have appointed staff members to handle many of the tasks typically considered the responsibility of the property manager. For example, our property managers do not get involved in routine maintenance calls. We have assigned maintenance orders and follow-up to an employee. Property managers are not responsible for collections or accounting. Again, staff handles these tasks. Our property managers are primarily responsible for:
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Showing Vacancies |
Supervising Major Repairs |
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Inspecting Properties |
Analyzing Rental Rates |
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Maintaining Owner Contact |
Securing New Business |
Each of these activities assigned to the property managers are targeted at either producing income or maintaining income through quality service. By eliminating the time consuming and routine tasks from the property manager's job description, there should be plenty of time to build and pamper that growing account portfolio.
We provide our associates with all the training and tools. Most functions of our business have been reduced to systems and checklists, so it is very easy for a new associate to hit the ground running. Each new associate receives an office orientation, a set of business cards and a presentation book developed to walk prospective clients through our services with a colorful visual presentation. Associates have free use of telephones with voicemail, digital-color copier, fax, word-processing and other computer support. Our office is networked with PCs and has ample workspace for associates to handle business matters. We charge no overhead to the associates and do not pass-on the costs of forms and brochures unless custom. Space is available on our website should an associate desire a home page and home page development is available at no cost. Producers need only ask and we'll provide whatever support makes sense to enhance their productivity.